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Arrival Prediction Accuracy

A rider reads the new E Ink sign at the Broadway bus stop in Everett
A rider checks an electronic ink (E Ink) sign at Broadway @ Norwood St to see when the next bus is coming (February 2020)

Each week, we measure how accurate our arrival predictions were for the bus and subway. We continuously collect data to make our predictions more accurate.

We consider a prediction to be accurate when a train or bus arrives within minutes of a prediction. The exact number of minutes depends on how far out into the future a prediction is.

Explore the Accuracy Dashboard

Interact with the dashboard below to see how accurate our arrival predictions are for the bus and each subway line.

How We Measure the Accuracy of Arrival Predictions

Generally, it’s harder to predict events further out into the future because there’s a higher chance of something unexpected happening. The closer a bus or subway car gets to your stop, the more accurate its predicted arrival tends to be. That’s why we use four different ranges of predicted arrival times to measure the accuracy of our predictions.

We consider predictions to be accurate if a bus or train arrives within the following time frames:

Predicted arrival timeActual arrival time for a prediction to be counted as accurate
Predicted arrival time0 - 2 minutes 59 secondsActual arrival time for a prediction to be counted as accurate1 minute early to 1 minute late
Predicted arrival time3 - 5 minutes 59 secondsActual arrival time for a prediction to be counted as accurate1.5 minutes early to 2 minutes late
Predicted arrival time6 - 11 minutes 59 secondsActual arrival time for a prediction to be counted as accurate2.5 minutes early to 3.5 minutes late
Predicted arrival time12 – 30 minutesActual arrival time for a prediction to be counted as accurate4 minutes early to 6 minutes late

A single bus or train has multiple arrival predictions as it travels to a station or stop. We measure the accuracy of each of those predictions by comparing them to the time the bus or train actually arrived.

Subway Predictions

Learn more about subway predictions

Performance Metrics

View our performance metrics

Subway Predictions

Learn more about subway predictions

Performance Metrics

View our performance metrics